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Shipping policy

  • How Long Will We Deliver Your Order?

We usually send your order within 48-72 hours, and normally your order will arrive at 7~15 business days after we shipped out. You are able to track your order status during the delivery.

  • I Provided A Mistaken Delivery Information, What Should I Do?
If the order has not been shipped by us yet, you are still able to change the delivery information. If we send off your order already, the information is not able to be revised anymore. We usually send your order within 24-48 hours.

Please contact us directly at Email: bbcardwoww@gmail.com and tell us your demand of revision.

  • Any other questions?

If your question is not listed above, please feel free to Contact Us, we'd be glad to help you as soon as possible.

FAQs

How long will it take to receive my order?

It takes 24-48 hours for us to ship out your order and usually 7-15 business days to receive your order after we shipped out. We’re doing our best to deliver it promptly for you.

How much for shipping fee?

To learn more about our shipping fee, pleaselearn more

Do you ship to my country?

Yes, we do world-wide shipping, we have a powerful shipping resource and able to ship to any country and region in the world.

🔍Track your package?

After we upload the tracking number, you will receive an email from our system about your tracking number, please click the tracking number to go to the carrier website for the tracking.

Also,you can also click "Tracking Order" in the menu bar on our homepage, paste your order number, and hit "Track" to check your logistics info! 📦👀🚚

How do I contact customer service?

For any inquiries after placing an order, please leave your order number.
We respond quickly from 5:00 PM to 2:00 AM (Los Angeles Time). Messages received between 2:00 AM and 5:00 PM will be replied to uniformly at 5:00 PM LA time.

For urgent matters, please contact us via WhatsApp or phone directly. Thank you!

📱WhatsApp | 📞 Phone | ✉️ Email

What kinda perks do I get for joining the Discord?

Totally! You’ll get all kinds of surprises:
🎁 First dibs on special events & perks
🎟️ A random promo code just for you
💬 A place to chat with fellow fans
🎉 A shot at surprise giveaways
🤝 A chance to vibe and connect with Bella
Come join the fam! 🫶✨